Your Questions, Answered

From brush care to product use and everything in between, we’ve answered your most common questions so you can glow with confidence.

General FAQs

Are all your products vegan and cruelty-free?

Yes. All our products are 100% vegan and cruelty-free, ensuring no animal testing is involved at any stage of production.

Do you offer gift options?

We offer gift-friendly packaging and can include a personalized message with your order. Perfect for birthdays or special occasions.

Where are your products made?

Our products are carefully developed and produced in facilities that follow strict quality and safety standards. Manufacturing locations vary depending on the item and supplier partnerships.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping rates and delivery times will vary depending on your location.

Is there a return policy?

We offer a return policy for unused and unopened items within a 30 day timeframe. Please refer to our Returns & Exchanges page for full details.

Care & Maintenance FAQs

How often should I clean my Glow Brush?

We recommend cleaning your Glow Brush at least once a week for regular use, and more frequently if you use liquid or cream products.

How should I dry the brush after washing?

Gently squeeze out excess water with a clean towel, then lay the brush flat on a clean surface with the bristles hanging slightly over the edge to air dry completely.

Can I use alcohol-based brush sprays?

Yes, alcohol-based sprays can be used for quick cleaning, but for a thorough cleanse, we recommend washing with a gentle brush cleaner like The Glow Brush Cleaner.

How do I store the brush and cleaner?

Keep your brush in a clean, dry place - either standing upright or safely tucked inside the complimentary cotton travel pouch included with your order. Store the brush cleaner in a cool, dry environment, away from direct sunlight, to prevent the soap from softening or melting.

How do I know when it’s time to replace the brush?

Replace your brush when the bristles start to fray, shed excessively, or lose their shape typically every 1–2 years with regular care.

The Glow Brush

What makes The Glow Brush different?

The Glow Brush is designed with ultra-soft, densely packed bristles for smooth, even application. Its unique shape allows for effortless blending while being gentle on the skin.

Is it vegan and cruelty-free?

Absolutely. The Glow Brush is made from high-quality synthetic fibers and is 100% vegan and cruelty-free no animal testing, ever.

Is it good for sensitive skin?

Yes. The soft bristles are non-abrasive and suitable for even the most delicate skin types.

Does it work with skincare products?

Yes. It works beautifully with both makeup, self tanning and skincare formulas, including liquids, sprays, creams, powders serums and oils.

How do I avoid streaks or patchy application?

Use light, circular motions and make sure the brush is clean before each use for the smoothest, most even finish.

The Glow Solid Brush Cleaner

How often should I clean my brush?

We recommend cleaning it at least once a week for daily users, or more often if you use heavier or cream-based products.

What’s in the cleaner?

Our cleaner is made with gentle, skin-safe ingredients that effectively remove product buildup without damaging the bristles.

Is it travel-friendly?

Yes. The compact design makes it easy to pack, and the cleaner comes in a portable size for on-the-go touch-ups.

How long does the cleaner last?

With regular use, one tin typically lasts several months, depending on how often you clean your brush.

Does it leave any residue or scent?

No. The cleaner rinses away completely, leaving your brush fresh, soft, and ready to use without any lingering scent as our soap is fragrance free.

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